Christopher & Victoria

  • Situation: Privately Renting
  • Location: Crystal Palace
  • Date purchased: Mar 2, 2018

Christopher and Victoria were previously renting a one-bedroom ex-council property in central London, they were aware of the Help to Buy scheme but had limited knowledge and didn’t know of anyone else who had used the scheme to purchase. “The London market being what it is, the Help to Buy scheme meant we could look in a nicer area and afford a two-bedroom property instead of one”.

When they started to look at new builds it was clear that Help to Buy was such a big part of the market and it meant that the properties were not only affordable but met the requirements that they had. The next steps were to speak with a financial advisor to confirm they met the criteria and were eligible for the scheme “it was great to have the level of information online so I knew up front I would be approved and it was a relief when they confirmed that we could afford something in an area that we actually wanted to live!”.

The process for Help to Buy is managed by a few different people, the agent (Help to Buy London), the developer, solicitor and IFA. Throughout the purchase they work together to ensure that the customer is well supported and the sale is moving along as it should. We had some great feedback on ways to improve and have taken this on board.

“I had heard stories about how painful the process was when buying a property, but Help to Buy was straight-forward and smooth. Although the build with the development was delayed slightly, which  caused some panic, HTB came through with an extension to the offer in time.”

Christopher and Victoria moved into their property in March 2018, unfortunately the same weekend as the “Beast from the East” but that didn’t put a downer on their mood!

“Help to Buy has enabled us to buy a place we couldn’t have dreamt about affording without it. With a two-bedroom property, we are now able to make a longer-term home. We would definitely recommend the scheme”. 

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“I had heard stories about how painful the process was when buying a property, but Help to Buy was straight-forward and smooth.